Toc Consult, a consulting firm that handles all HR related services, is recruiting suitable candidates to fill the position below:
Job Title: Customer Service Representative
Location: Calabar, Cross River
Employment Type: Full-time
- Record new client information into the system
- Follow-up on customer inquiries and handle questions regarding orders, shipments, and invoices, returns
- Respond to calls, emails, whatsapp chats
- Resolve customer complaints
- Ability to demonstrate empathetic behavior
- Customer retention
- Provide report to management.
- Candidates should possess a Bachelor’s Degree / HND qualification with a minimum of 1 year work experience.
- Excellent communication skills
- Excellent writing skills
- Smart and courteous
- Ability to use Emails, MS office suite
- Can speak Efik and English fluently (Very Important)
- Proven experience in customer service role
- Applicant must be resident in Calabar.
Application Closing Date
16th September, 2021.
Method of Application
Interested and qualified candidates should send their CV to: email@example.com using the Job Title as the subject of the email.