Catilas Resources Limited – Our client, a reputable Microfinance Bank situated in Lagos, is recruiting to fill the position below:
Job Title: Head, Banking Operations
Location: Lagos
Employment Type: Full time
Job Description
- Our client is seeking to employ a competent and solid Manager to Head its Banking Operations department.
- The successful candidate will be responsible for the Bank’s core banking system implementation, aligning system configuration with operational processes and policies.
Responsibilities
- Introduce and implement effective systems, policies, structures and resources to support the growth of the institution and ensure adherence to the same; Serve as the Operations Lead for the MFB core banking system implementation, aligning system configuration with operational processes and policies.
- Develop and manage a team of well-trained, focused and motivated Banking Services staff.
- Manage centralized Banking operations & account opening functions to ensure efficiency, quality and control over account opening, E -channel and completeness of Know Your Customer (KYC) / Anti- Money Laundering (AML) activities.
- Define and implement new policies and procedures for Banking Services in support of product development / refinement or upon introduction of new technologies and delivery channels; Analyze operational risks, procedures, work flow and controls on an ongoing basis for continual improvement of operational systems.
- Safeguard customer data and protect against fraud through management of authorization levels and access rights.
- Develop and maintain sufficient business continuity plans to ensure service delivery in the event of minor to major incidences & escalation of service exceptions as needed.
- Oversee customer support processes and organize them to enhance customer satisfaction.
- Performs pre-audits to ensure ongoing adherence to compliance procedures.
- Stay informed of all deposit, business and consumer loan products.
- Maintains adequate cash supplies at the facility.
- Maintains proper teller and vault cash levels.
Requirements
- First Degree in Finance or any related discipline.
- Minimum of 5 years experience Banking Operations and similar role(s) within the Microfinance Banking industry.
- Must possess CIBN Microfinance Professional Certifications (MPC).
- Must possess a thorough understanding of the principles and application of good corporate governance, business and operational risks and control processes and procedures.
- Proficient use of BankOne.
- Outstanding communication and people skills.
- Knowledge of all regulatory policies and procedure
- Ability to recognize problems and apply Risk Management techniques to address them.
- Strong planning, organizational and time management abilities.
- Excellent Leadership, team management, developing and mentoring
- High-level influencing and interpersonal skills.
- Excellent verbal and written communication skills.
- Meticulous attention to detail and accuracy.
Application Closing Date
Not Specified.
Method of Application
Interested and qualified candidates should:
Click here to apply online