NOC Engineer at a Reputable Internet Service Provider Firm – Willers Solutions Limited

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Willers Solutions Limited – Our client, a reputable Internet Service Provider firmis recruiting suitable candidates to fill the position below:

Job Title: NOC Engineer (ISP Firm)

Location: Lagos
Employment Type: Full-time

Job Description

  • Perform general “system administration” tasks on all elements of the network
  • Discover problem areas which could negatively impact system performance or customer satisfaction
  • Pro-actively monitor network and system performance.
  • Analyze traffic data and trends and escalate areas of concern to the network design authority.
  • Escalate problems to third level support (Problem management team) where these cannot be resolved within the Network Operations Centre (NOC).
  • Perform general “system administration” tasks on all elements of the network.
  • Perform network surveillance 24/7, respond to network-reported and customer-reported problems
  • Take ownership to ensure that all problems are resolved in a timely and efficient manner.
  • Manage problem resolution using network monitoring/management tools
  • Monitor key suppliers’ service levels and highlight where Service Level Agreements (SLAs) are not being met.

Qualifications

  • Minimum of B.Sc / HND in Computer Engineering/Telecommunications
  • Minimum of 4-5 years cognate experience as a NOC Engineer in an ISP FIRM
  • Strong communications skills both written and verbal.
  • Capable of making solid, fact-based decisions under pressure.
  • Ability to work well in an international, multi-cultural, and high-pressure technical environment.
  • Technical experience in a telecommunications or network operations environment.
  • Very Good understanding of wireless communications Technology
  • Cisco CCNA/CCNP certification.
  • Interested candidates must be able to work on a 24/7 shift Rotation

Application Closing Date
30th September, 2021.

How to Apply
Interested and qualified candidates should forward their CV to: account@willerssolutions.com use “NOC Engineer” as the email subject.

Note: Only qualified candidates will be contacted.

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