HRLeverage Africa is currently recruiting on behalf of its client in the real estate sector to fill the position below:
Job Title: Senior Customer Service Officer
Location: Lekki, Lagos
Employment Type: Part-time
Job Description
- Improve customer service experience, create engaged customers and facilitate organic growth
- Take ownership of customers issues and follow problems through to resolution
- Set a clear mission and deploy strategies focused on that mission
- Develop service procedures, policies and standards
- Keep accurate records and document customer service actions and discussions
- Compilation of accurate reports
- Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment
- Control resources and utilize assets to achieve qualitative and quantitative targets
- Maintain an orderly workflow according to priorities.
Requirements
- Minimum of a First Degree with 1 year equivalent experience in real estate.
Salary
N150,000 – N180,000 Monthly.
Application Closing Date
10th November, 2021.
How to Apply
Interested and qualified candidates should send their CV to: careeraid@hrleverageafrica.com using the Job Title as the subject of the email.