Specialist – Operational Risk, Risk Management at MTN Nigeria


MTN Nigeria – The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.

We are recruiting to fill the position below:

Job Title: Specialist – Operational Risk, Risk Management

Job Identification: 1782
Location: Victoria Island, Lagos
Job Category: MTN Level 2
Job Schedule: Full time
Reports To: Manager Enterprise Risk Management
Division: MoMo Payment Service Bank


  • Implement the Operational Risk & Assurance management framework for Momo PSB in line with MTN Group Risk & Compliance frameworks and guard rails
  • Ensure adherence to directives guidelines & frameworks issued by MTN Group Risk & Compliance
  • Ensure and support the adoption and implementation of the defined frameworks within Momo PSB
  • Utilize appropriate models for analyzing potential risks to the business, taking a 360 degree view of the Momo PSB risk profile
  • Facilitate risk assessments for all operational processes to identify risks inherent to the design, management, or performance of business processes, procedures, systems, and people
  • Facilitate product risk assessment with the product teams and other key stakeholders
  • Lead the development of risk mitigation controls and recommendation of internal controls with ownership by the business units, for controls and mitigation action plans
  • Work with the Internal Controls team to determine effectiveness/ineffectiveness of defined controls using control testing or validation methods and arrive at the residual risk
  • Ensure ongoing risk identification, assessment, and reporting to the stakeholders
  • Perform regular reviews of the risk processes followed by the business units and report on progress
  • Monitor and report on exposures as well as perform in depth evaluations on key risks within the organization
  • Analyze and advise on costs associated with risk noncompliance maintenance and prevention
  • Assist business in developing risk controls, risk prevention strategies, and business continuity plans
  • Assist in testing Risk Programs and related systems, processes, and procedures to ensure their ongoing effectiveness and provide recommendations, where necessary
  • Conduct all work according to implemented risk policies
  • Provide Risk Management analytics data across all possible internal and external risks
  • Perform Business Impact Trend Analyses on both internal and external risks that need to be addressed to sustain business operations stability
  • Design stress scenarios to measure the impacts of unusual market and operational conditions
  • Ensure the ongoing implementation of Combined Assurance within the Momo PSB
  • Ensure preparation of operational risk management reports to stakeholders when required (i.e., Risk exposure reports, Exco reports)
  • Prepare Risk Committee, Exco, and all necessary reports required for the Momo PSB
  • Identify possible implications arising out of the Trend Analyses and propose recommendations on corrective actions to be pursued
  • Distil the results of the Business Impact Analysis into concise reports for the supervisor’s attention
  • Write recovery procedures and/or workflows, in accordance with areas specific Enterprise Risk Management requirements
  • Make any updates and/or changes to area specific Enterprise Risk documentation, on instruction from the Enterprise Risk Manager, as and when required
  • Monitor implementation of action plans to ensure risk mitigation efforts are proceeding, as required
  • Drive best practice, continuous improvement, and innovation of the Risk Management program at the process and procedural level
  • Prepare and deliver high level risk reports for Management by defining risks that require immediate attention, to assist in enhancing the effective and efficient operation of the MoMo PSB
  • Provide inputs to the Manager, as required, relating to progress made within risk assessment and reporting, in accordance with the measurement metrics set by company
  • Utilize insights gathered in the reports to make suggestions for continuous improvement to the Risk Management Framework and seek guidance from the supervisors and management on more complex issues.


  • First Degree in Risk Management, Finance, Economics or a related field
  • Professional qualification in Risk Management (CRM Prac, CRM Prof, CRMA, PRM, CRISC) is advantageous
  • Membership of a Professional body is advantageous.

3 – 7 Years’ experience including:

  • At least 3 years’ experience within a traditional Telecommunication or FinTech or Banking Operations
  • Experience at the management level in the financial sector
  • Experience in data analysis and management, business performance management and or reporting within the Fintech, financial sector or banking industry
  • Experience working in a medium to large organization
  • Experience in e-commerce and electronic payment business is advantageous.

Application Closing Date
19th December, 2022 (11:50 PM).

Method of Application
Interested and qualified candidates should:
Click here to apply online


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