HRLeverage delivers excellent spectrum of HR Business Solutions and strategic management support services through a customs built approach for organisations. As a premium professional HR Boutique firm domicile in Africa, with our global pertners, we leverage on technology in providing a on-stop human resources services to various industries in terms of staffing, outsourcing, executive search and recruitment, Hr advisory, HR4SMEs, Expatriate management.
We are recruiting to fill the position below:
Job Title: Front Office Supervisor
Location: Benin, Edo
Job Description
- As a front office supervisor your department is the first and last impression that a guest has of the restaurant, so it’s your job to ensure it’s a good one.
Responsibilities
- Supervise the front office team and ensure they provide professional and exceptional service for customers at all times.
- Ensure restaurant phones are answered promptly.
- Resolve all customer complaints.
- Troubleshoot emergencies.
- Plan restaurant events/parties.
- Maintain restaurant ambience.
- Schedule staff rota.
- Ensure ordering process are followed and full payments on sales made and tills balance at close of business.
- Liaise with other departments and agencies Must have for this position
- Outgoing personality.
- Good telephones kills.
- Excellent communication skills to handle any complaints and emergencies in a professional manner.
- The ability to multitask and manage your time.
- Be quick at decision-making.
Qualification
- A University Degree and experience in a supervisory role in the hospitality industry.
Application Closing Date
Not Specified.
Method of Application
Interested and qualified candidates should send their CV to: resume@hrleverageafrica.com using the Job Title as the subject of the mail.