Human Resources Shared Services Lead at Deloitte Nigeria


Deloitte is the largest private professional services network in the world. Everyday, approximately 286,200 professionals in more than 150 countries demonstrate their commitment to making an impact that matters. Our West Africa practice serves multinationals, large national enterprises, small and medium-sized enterprises and the public sector across Nigeria and Ghana.

In Nigeria, Deloitte is one of the leading professional services firms, specializing in providing Audit, Tax, Consulting, Risk Advisory and Financial Advisory services. We serve clients in a variety of industries from financial services, consumer, telecommunications, media & technology, energy resources & Industrial and government and public services.

We are recruiting to fill the position of:

Job Title: Human Resources Shared Services Lead

Location: Lagos
Employment Type: Full Time

Role Summary 

  • The HR Shared Services Lead is responsible for the overall delivery of all routine HR transactional and administrative services in an efficient and effective manner. These include resourcing support, benefits and payroll administration, employee records management, employee onboarding & documentation support and P&P admin support services.

Employee Records Management & HRIS:

  • Prepare, compile and review HRIS reports – employee movement reports, SAP, Talent Metrics, employee turnover, and other data analytics reports
  • Perform annual review of budgeted employee cost versus actual employee costs and compare with employee headcount.
  • Use relevant data from Human Manager, SAP, etc. to develop analytical reports for management’s decision making. Such reports include exit analysis- hiring and rehiring costs, staff pyramid analysis and other relevant reports.
  • Coordinate all SAP input and queries from P&P standpoint – leave (maternity, annual, sick, compassionate, etc.)

Benefits Administration:

  • Ensure the prompt payment of employee allowances/benefits and firm’s statutory obligations – productivity, housing allowance, leave allowance, 13th month, NSITF payment, Group life, ITF, bulk allowances to confirmed employees’ etc.
  • Interface with internal and external stakeholders
  • Ensure compensation and benefits issues are promptly addressed, processed and appropriately communicated (where applicable) – final entitlement to exiting employees
  • Manage the administration of the HMO system – review SLAs, work with HMOs to resolve staff issues, ensure up-to-date HMO database with prompt input of updates, etc.

Payroll Administration/Reward Management:

  • Draft and review compensation (reward management) – related policies and initiatives in line with global best practices
  • Prepare annual salary scales in line with the firm’s leadership decision; research and benchmark pay and advise as appropriate
  • Develop and define an annual total rewards philosophy and statement for employees
  • Ensure all employee monthly salary inputs are captured promptly and accurately communicated to all concerned – employees’ salaries, contract employees and interns salaries, etc.

HR Transactions & Administrative Services:

  • Review employment offers in line with the salary scales and applicable remuneration policies, compile and review employee promotion/salary review letters
  • Supervise all employees’ external financial relations – bank loan requests, relations with staff cooperative, pensions, personal insurance plans, etc.
  • Review T&T letters for accuracy of remuneration and other necessary details – embassy letters, introduction letters, transfer letters, salary upgrade letters, etc.


  • Possess a Bachelor’s Degree (B.Sc., B.A., B.Eng./B.Tech., etc.) or Higher National Diploma (HND) in any discipline with a minimum of Second Class Lower/Lower Credit division
  • Have a minimum of five credits in WASSCE Ordinary Level/NECO subjects or acceptable equivalent examination, including Mathematics and English Language in one sitting only
  • Good knowledge of employment laws and regulations, relevant regulatory bodies – NSITF, ITF, PENCOM and their requirements
  • Professional membership with CIPM, CIPD or other relevant HR professional bodies
  • Minimum of 6 years’ working experience within the relevant HR function

What Impact Will You Make?

  • Every day, your work will make an impact that matters, while you thrive in a dynamic culture of inclusion, collaboration, and high performance.
  • As the undisputed leader in professional services, Deloitte is where you will find unrivalled opportunities to succeed and realize your full potential.

How You Will Grow

  • At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there is always room to learn.
  • We offer opportunities to help build world-class skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. Explore Deloitte University Leadership Centre.

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online


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